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Effective Date: 15-05-2025.Last Updated: 15-05-2025

At Middle Men – Home & Office Repair and Sales (referred to as “we,” “us,” or “our”), accessible via https://middlemen.in we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information through our website and services.

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1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide:

  • Contact Forms & Inquiries: Name, email, phone number, and message.

  • Booking Forms: Service address, preferred schedule, and notes.

  • Payments: Details related to billing, though we do not store payment card details directly.

b. Automatically Collected Information:

  • IP address, browser type, operating system

  • Usage data (pages visited, actions taken)

c. Tracking Technologies:

  • Google Analytics

  • Wix Analytics

  • Facebook Pixel

These tools help us understand how users interact with our website to improve services and advertising.

2. How We Use Your Information

       We use your data for:

  • Responding to inquiries or service requests

  • Booking and confirming appointments

  • Sending order/service confirmations

  • Providing customer support

  • Improving website functionality and user experience

  • Running analytics and marketing campaigns

  • Processing payments through Cashfree (currently) and Razorpay (future)

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3. Cookies & Tracking

    We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember user preferences

  • Enable remarketing through platforms like Facebook

    You can manage or disable cookies via your browser settings.

4. Sharing Your Information

   We do not sell your personal information. We may share it with:

  • Service providers (e.g., payment gateways like Cashfree)

  • Analytics providers (Google, Facebook)

  • Hosting and platform providers (Wix)

    All data shared is limited to the extent necessary to deliver our    services 

5. Payment Processing

All online payments are securely processed by third-party providers:

  • Cashfree (currently active)

  • Razorpay (planned for future integration)

We do not store card or UPI information on our servers.

6. Your Rights

You may request:

  • Access to your personal information

  • Correction of inaccuracies

  • Deletion of your data (subject to service records)

To exercise these rights, please email us at: support@middlemen.in

7. Data Retention

We retain your data only as long as needed for business, legal, or tax purposes.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or privacy practices.

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9. Security Measures

We implement technical and organizational safeguards to protect your personal data. However, no online transmission is 100% secure.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology, law, or business operations. Updates will be posted on this page with a revised date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Middle Men – Home & Office Repair and Sales
Website: https://middlemen.in
Email: support@middlemen.in

Privacy Policy

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